For any questions, just drop us a line at inbound@ramarketingpr.com
PURPOSE OF THIS NOTICE
Ramarketing & PR Ltd (“Company”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal data and we will always treat you and your data with the respect you deserve.
This Privacy Notice covers how we collect, use, store and disclose the personal data supplied to us, by you (or on your behalf), including (but not limited) to such personal data as supplied via our website, and your rights about personal data that we hold about you. It applies to individuals representing actual or potential clients, and anyone else accessing our website.
If you are a current or past employee, worker, volunteer or intern, or on applicant for a role as an employee, worker, volunteer or intern, or a current or past consultant, this privacy notice does not apply to you. For:
CONTROLLER
The Company is the controller and responsible for your personal data.
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
THE INFORMATION WE COLLECT FROM YOU
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We will collect, store, and use the following categories of personal data about you:
Identity Data (ID) – name and title.
Contact Data (CD) – telephone numbers and email addresses.
Technical Data (TD) – includes your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data (PD) – includes your username and password (if applicable).
Usage Data (UD) – includes information about how you use our website.
Organistion Data (OD) – Details of the organization you represent, and your position with that organisation.
Marketing and Communications Data (MD) – includes your preferences in receiving marketing from us and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
HOW THE PERSONAL DATA IS COLLECTED
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Organisation Data, by contacting us via our website, or by phone, email or otherwise (as a representative of a current or prospective client).
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies ,server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy https://www.ramarketingpr.com/cookie-policy/ for further details.
Third parties. We may receive personal data about you from third parties as set out below:
HOW WE WILL USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data, other than for direct marketing purposes.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. The asterisks show the legal bases for processing:
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
| Purpose | Type of data | Lawful basis |
| Receiving and responding to queries and/or dealing with any complaint or dispute we may have with, the organisation you represent | ID, CD, OD | [***] (To manage our relationships with our customers/potential customers) |
| Sending you relevant marketing communications, including information about our services and any changes to our services | ID, CD, OD, MD | Consent |
| Communicating with you to determine whether or not to enter into a contract with the organisation you represent | OD | [***] (To determine whether or not to enter into customer contracts) |
| Communicating with you for the purpose of entering into a contract with the organisation you represent | ID, CD, OD | [***] (To enter into customer contracts) |
| Communicating with you for the purpose of administering the contract we have entered into with the organisation you represent. | ID, CD, OD | [***] (To perform the contracts we enter into with customers) |
| Notifying you about changes to our terms or privacy policy | ID, CD, OD | [***] (to ensure that you are kept up to date with our latest terms and policies) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). | ID, CD, OD, TD | [***] (For running our business, provision of administration and IT services, IT security, to prevent fraud and in the context of a group restructuring exercise and/or reorganisation of our business) |
| To deliver relevant website content to you | ID, CD, OD, TD, UD, PD | [***] (To study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, marketing, customer relationships and experiences | TD, UD | [***] (To define types of customers for our products and services, to keep our website updated and relevant, to assist in developing our business and to inform our marketing strategy) |
FAILURE TO PROVIDE INFORMATION
If you fail to provide certain information when requested, we may not be able to perform some or all of the functions described in the table shown above.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above, where this is required or permitted by law.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy at https://www.ramarketingpr.com/cookie-policy/.
YOUR DUTY TO INFORM US OF CHANGES
It is important that the personal data we hold about you is accurate and current, so please let us know if your information changes.
DISCLOSURE/DATA SHARING
We will share your personal data with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
Third parties, include third-party service providers (including consultants, contractors, designated agents, professional advisers and insurers), and other entities in the group.
The following activities are carried out by third-party service providers: Legal Services, Accounting, provision of insurance, IT services, and any services provided by us to our customers which are subcontracted to third parties (including our group companies).
We may share your personal data with other entities in our group, in the context of a business reorganisation or group restructuring exercise.
We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. In this situation we will, so far as possible, share anonymised data with the other parties before the transaction completes. Once the transaction is completed, we will share your personal data with the other parties if and to the extent required under the terms of the transaction.
We may also need to share your personal data with a regulator or to otherwise comply with the law.
We require third parties to respect the security of your data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
INTERNATIONAL TRANSFERS
We will not transfer your personal information outside of the UK unless we can ensure a similar degree of protection is afforded to it by ensuring at least one of the following applies:
For the purposes of this privacy notice:
UK GDPR has the meaning given to it in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018;
Applicable Data Protection Laws means:
We currently transfer the personal data we collect about you to the following countries outside of the UK: Canada and the USA.
Any entity in Canada to which we transfer your personal information is covered by the partial adequacy decision applicable to Canada for the personal information in question. Any entity in the USA to which we transfer your personal information is certified under both the EU-US Data Bridge and under the UK-US extension to the EU-US Data Bridge for the personal information in question.
MARKETING
We may send marketing communications to you, however where we do so, this is primarily targeted at the organisation you represent. However such marketing may nevertheless make use of your personal data.
You will receive marketing communications from us, if you have given your explicit consent to receive marketing communications, and have not withdrawn that consent.
You can ask us to stop sending you marketing communications at any time by withdrawing your consent. You can do this by following the relevant link within any marketing communication sent to you or by contacting the CEO at dataprotection@ramarketingpr.com.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
DATA RETENTION
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you or the organization you represent.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers for six years after they cease being customers for tax purposes. Such information may contain your Identity Data, Contact Data, and details of the organization you represent, and your position with that organisation.
YOUR RIGHTS
Your rights in connection with personal data
Under certain circumstances, by law you have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal data to another party.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Please contact the person responsible for Data Protection in our Company.
If you wish to exercise any of the rights set out above, please contact the CEO at dataprotection@ramarketingpr.com.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
COMPLAINTS & QUESTIONS
If you have any questions about this privacy notice or how we handle your personal data, please contact the person responsible for Data Protection in our Company – the CEO at dataprotection@ramarketingpr.com.
If you are not satisfied by our response you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (Email: casework@ico.org.uk).
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.
This policy was first published in May 2018, and last updated in May 2026.